Privacy Policy
📄 RHED AI — PRIVACY POLICY
Last Updated: December 2025
Rhed AI ("we," "us," or "our") is committed to protecting your privacy and maintaining the highest standards of data protection while providing AI-powered services. This Privacy Policy explains how we collect, use, store, and share personal information when you interact with our services, website, and AI systems.
1. Who We Are
Business Name: Rhed AI
Contact Email: [email protected]
Website: https://rhedai.online
Jurisdiction: Celina, Texas, United States
If you have privacy concerns or questions, you may contact our CEO directly at [email protected].
2. Information We Collect
We collect information necessary to operate and improve our AI-based services, including:
A. Information You Provide Directly
Text inputs, prompts, messages, forms, and uploaded files
Names, email addresses, and phone numbers
Billing and payment details (processed via secure third-party payment processors)
Customer support communications and message history
Project files, brand assets, or documents submitted by clients
B. Information Collected Automatically
Cookies and similar tracking technologies
Device information, IP address, and browser type
Usage logs and AI interaction logs
Analytics and website traffic data
C. Information from Third-Party Sources
We may receive information from integrated services such as analytics tools, customer relationship management (CRM) platforms, automation platforms, and AI application programming interfaces (APIs).
3. How We Use Your Information
We use your personal and usage data to:
Provide, operate, and maintain our AI services
Deliver client projects, automations, and requested services
Improve our AI models, tools, and overall performance
Personalize and enhance user experience
Analyze website traffic and usage patterns (via tools such as Google Analytics and Meta Pixel)
Conduct marketing communications and outreach (via email platforms including Mailchimp, Brevo, and Klaviyo)
Prevent fraud, abuse, or unauthorized access to our systems
Maintain security, legal compliance, and operational integrity
We process data only when necessary to fulfill legitimate business purposes or when we have obtained your consent, as applicable under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws.
4. AI Data Handling & Model Training
Rhed AI utilizes advanced third-party AI models and may use certain data to enhance service quality and functionality.
We may use aggregated or anonymized client data to train or fine-tune AI models, either internally or through third-party AI APIs, in accordance with our terms of service.
We store prompts, responses, logs, and metadata for debugging, analytics, quality assurance, and service improvements.
Automated decision-making may be utilized in certain AI-powered processes (e.g., chatbots, content classification systems, recommendation engines).
You have the right to object to automated decision-making at any time by contacting us at [email protected].
5. Third-Party Services We Use
We partner with trusted third-party service providers who may process, store, or access data on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Hosting & Infrastructure
Vercel
Amazon Web Services (AWS)
Google Cloud Platform
Replit
Render
Payment Processing
Stripe
PayPal
Analytics & Tracking
Google Analytics
Meta Pixel
Marketing & Communications
Mailchimp
Brevo
Klaviyo
AI APIs
OpenAI
Anthropic
Google Gemini
HuggingFace
Automation Platforms
Zapier
Make.com
Relevance AI
CRM & Workspace Tools
HubSpot
Notion
Airtable
Each third-party provider maintains its own privacy policy and compliance practices. We encourage you to review their policies as well.
6. Legal Bases for Processing (GDPR Compliance)
Where applicable under GDPR and similar regulations, we process your data based on the following legal grounds:
Performance of a contract – to provide services you have requested or contracted for
Legitimate interests – for security, analytics, fraud prevention, and product improvement, provided such interests are not overridden by your privacy rights
User consent – for marketing communications, non-essential cookies, and certain automated processing activities
Legal obligation – when required by applicable law or regulation
You may withdraw your consent at any time where processing is based on consent.
7. Data Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain certain information for legal, regulatory, or legitimate business purposes (such as transaction records or audit trails).
We follow a strict data minimization policy and do not retain unnecessary records.
8. How We Protect Your Information
Rhed AI employs industry-standard security measures to protect your data, including:
End-to-end encryption and SSL/TLS encryption for data in transit
Encryption at rest where available and appropriate
Secure servers and cloud infrastructure with access controls
Password protection and role-based access permissions
Multi-factor authentication (MFA) for administrative accounts
Regular security monitoring, vulnerability assessments, and updates
Data minimization and privacy-by-design practices
While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States, depending on the location of our third-party service providers.
When transferring data internationally, we rely on appropriate safeguards such as:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions by relevant data protection authorities
Other lawful transfer mechanisms as required by applicable law
10. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights:
Access – request access to the personal data we hold about you
Correction – request correction of inaccurate or incomplete information
Deletion – request deletion of your personal data ("right to be forgotten"), subject to legal exceptions
Data portability – request a copy of your data in a structured, commonly used format
Objection – object to certain types of processing, including automated decision-making
Restriction – request restriction of processing under certain circumstances
Opt-out of marketing communications – unsubscribe from promotional emails at any time via the unsubscribe link in our emails or by contacting us directly
Opt-out of analytics and tracking – disable cookies through your browser settings or opt out of specific tracking technologies
Withdraw consent – withdraw your consent at any time where processing is based on consent
To exercise any of these rights, please contact us at: [email protected]
We will respond to your request within the timeframe required by applicable law (typically 30 days).
11. Children's Privacy
Rhed AI does not knowingly collect or solicit personal information from children under the age of 13 (or under 16 in the European Union). If you believe that a child has provided us with personal information, please contact us immediately at [email protected], and we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will:
Update the "Last Updated" date at the top of this page
Notify users via email or prominent notice on our website, where appropriate
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, your data rights, or our security practices, please contact:
Jenay – Founder & CEO
Email: [email protected]
Website: https://rhedai.online
© 2025 Rhed AI. All rights reserved.