AI support agents for online stores

Answers instantly.
Sounds like you.

RHED AI builds custom support agents for e-commerce brands — trained on your real orders, sizing charts, and policies, live on your site in days. When it can't help, a real person takes over without missing a beat.

24/7
Always answering, nights and weekends included
Zero
Invented answers — grounded only in your real data
1 click
From AI to a real teammate, same conversation
Days
Not weeks, from first call to live on your site
Live example — NEIME

This isn't a mockup.

NEIME is a streetwear brand running the exact system RHED builds — real order lookups, real sizing, real promo codes, live human backup. Try it yourself.

Try it right here, right now

That's the real agent running to the right — not a screen recording. Ask it to track an order, recommend a size, or check a promo code. It only answers from NEIME's real data, and hands off cleanly the moment it can't help. Come back and test it as often as you'd like.

Open full screen ↗
NEIME — live, not a recording
What it does

Everything a customer actually asks.

Every capability is grounded in your real store data. If it doesn't know, it says so — and loops in a person instead of guessing.

Order tracking

Looks up any order by number or checkout email.

Sizing

Recommends a size from your real size chart, and explains why.

Returns & exchanges

Checks your real return window against the delivery date.

Promo codes

Confirms whether a code is live and what it does.

Stock & restocks

Says what's in stock, running low, or sold out.

Gift cards

Looks up a gift card balance on the spot.

International shipping

Explains regions, timelines, and customs up front.

Live handoff

A real reply from your team, right in the same chat.

Email transcripts

Customers get a copy of the conversation the moment it closes.

Ticket history

Every conversation gets a ticket number and stays searchable, resolved or not.

How it works

From first call to live on your site.

1

Talk

Tell me about your brand, your policies, and the questions you get asked most.

2

Build

I connect it to your real order and product data — matched to your voice, nothing invented.

3

Launch

Live on your site in days, not weeks — test it as long as you want first.

4

Support

A real person is always one click away, right inside the same conversation.

Pricing

Three levels. Start where it makes sense.

Every tier is the same honest agent — grounded only in your real data. Higher tiers add more of your catalog and a live human backup.

Starter
$40/mo
+ $150 one-time setup
  • Order tracking
  • Sizing recommendations
  • Returns & exchanges
  • Static contact info when it can't help
Growth
$70/mo
+ $350 one-time setup
  • Everything in Starter
  • Promo codes, stock, gift cards
  • International shipping
  • Instant email alert when a human's needed

Let's build yours.

Book a short call — I'll walk you through a live demo built around your store and what your customers actually ask, no commitment either way.

Prefer email? swaudae@rhedai.online

Want to try it for yourself?
Click here!